Meet the Team

Donna Watkins

Business Support Adviser

Dudley Business Growth Programme

Donna is working on the Business Growth West Midlands in Dudley project, helping SMEs in the Dudley area to identify opportunities for growth and offering access to relevant business support.

A customer services professional, Donna has previously worked in business support where she set up and managed high performing call centres to deliver business support in the West Midlands region. She has worked in a variety of sectors where she has managed key clients such as Tesco, Sainsbury’s, Wetherspoon and John Lewis. More recently she has employed in the charity sector where she has worked with key clients to ensure that they were meeting their needs under the Equality Act when it comes to accessibility, customer journeys and product design. She has also worked as a self employed business consultant and understands the challenges of small businesses.

She joined Oxford Innovation in November 2023 after working with a SME water consultant to explore routes to market for a new service that identifies pathogens in wastewater.

Donna has a BA (Hons) in Business Administration.

Tap into our insights

Oxford Innovation Advice offers Insights into SME needs and policy effectiveness for policy makers, funders and business support commissioners. It draws on our 30 years’ experience of delivering positive economic growth by enabling scale-ups to achieve their full potential. Each edition concludes with an ‘Implications for funders and Policy makers’ section.

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Covid-19 Statement

Update – Wednesday 15th December 2021

Our Innovation Centres remain operational and accessible, and provide a safe environment for our staff and customers. We continue to assess the risk of COVID-19 alongside the latest guidance from government. In the meantime our Innovation Centre remains COVID-19 Secure and fully open for business. Our detailed risk assessment can be found here.